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Virtual
Monitoring's End-User Installation Guide a resource to leveraging VM101
BAT technology into your hands. The follow is a step by step guide to
installing, trouble shooting, and new customer registration processes.
Table of Contents
- Chapter 1: Overview
- Chapter 2: Installation
- Chapter 3: Panel Configuration Settings
- Chapter 4: Customer Registration
- Trouble Shooting Tips
Chapter 1: Overview
Top of PageVirtual Monitoring is a Common Carrier providing alarm monitoring signal distribution. Virtual Monitoring’s Broadband Alarm Transmitter (BAT) connects a Honeywell Vista®, LYNXR-I or the DSC PowerSeries alarm panel to your monitoring station via broadband Internet using Virtual Monitoring’s signal control systems located in a Private Network Access Point (P-NAP). BAT signals can then be sent in Contact ID or SIA/FSK Databurst format to your central monitoring station, and other signals can be retransmitted directly to you, by automatic means, such as voice call, text messaging, and/or email.
You choose the destination of each type of signal. Alarm, supervisory, trouble, Open/Close, and other signals can be routed to the central station, or directly to your customer, or both. Installation made easy. Just attach 12 VDC power, and connect the BAT to the control’s keypad terminals. Plug in the RJ45 Jack to a Broadband connection, and the installation is complete. Enroll the BAT on Virtual Monitoring’s website, and then you will start to receive signals.
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Chapter 2: Installation
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Section 2.1: Honeywell Vista
An Ideal Mounting place for BAT is inside the destruction
proof box close to the control panel. Mounting of BAT using the
supplied double-sided tape should be on a clean dust & oil free
surface.
Connect the data in/data out terminals and voltage input terminals
of the BAT to the control's keypad connection points. Connect
the BAT to network hub and or muli-port router via RJ45 or wirelessly.
An Ideal Mounting place for BAT is inside the destruction proof
box close to the control panel. Mounting of BAT using the supplied
double-sided tape should be on a clean dust & oil free surface.
Section 2.2: LYNXR-I
Section 2.3: DSC PowerSeries
Connecting BAT to a DSC PowerSeries panel is similar to Honeywell
Vista Control panels however the wiring is different. Please observe
the figure below. In addition to the keypad bus, make the connection
to the PC-Link header From the Control Board to BAT. The PC-Link
Header is located on the middle right hand side of the control
board. Plug the cable in so the red wire of the molex connector
is on the left side, black wire on the right.
Connect the data in/data out terminals and voltage input terminals
of the BAT to the control's keypad connection points. Connect
the BAT to network hub and or muli-port router via RJ45 or wirelessly.
An Ideal Mounting place for BAT is inside the destruction proof
box close to the control panel. Mounting of BAT using the supplied
double-sided tape should be on a clean dust & oil free surface.
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Chapter 3: Panel Configuration Settings
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Section 3.1: LYNXR-I / LYNXR-2 Programming
To setup the New LYNXR-I Series to output signals to Virtual Monitoring's network systems the following configuration options must be addressed: Enter Programming (installer code 8 0 0) Default installer code is 4112. You will see 20 on the keypad display. To advance to a programming field, press * then the field number.
MUST Program:
-
*43 (Primary Subscriber ID. Input 4 digit Account No. from your dealer or set to '0000' if not used.)
- *55 (Enter 1, Enables LRR/IP Communications)
The Primary and Secondary Telephone Numbers only needs to be programmed if you are sending reports via a Standard Phone line to a Central Station in Conjunction with the BAT Notification Services.
- *41 (Primary Phone No. or Delete if not in use by entering *.)
- *42 (Secondary Phone No. or Delete if not in use by entering *.)
- *77 (First Entry 0 for Redundant, Second Entry 0 as Preferred channel)
- *60 - Optional: Trouble Report Code
- *61 - Optional: Bypass Report Code
- *62 - Optional: AC Loss Report Code
- *63 - Optional: Low Battery Report Code
- *64 - Optional: Test Report Code
- *65 - Optional: Open Report Code
- *66 - Optional: Away/Stay Report Code
- *67 - Optional: RF Low Bat. Report Code
- *68 - Optional: Cancel Report Code
- *69 - Optional: Closing Report Code
- *70 - Optional: Alarm Restore Report Code
- *71 - Optional: Trouble Restore Report Code
- *72 - Optional: ByPass Restore Report Code
- *73 - Optional: AC Restore Report Code
- *74 - Optional: Low Battery Restore Report Code
- *75 - Optional: RF Bat. Restore Report Code
- *76 - Optional: TEST Restore Report Code
*Note Most Customers find (*65,*66,*69) great value when used in
conjunction with the Virtual Monitoring notification alerts.
When Done, Exit Programming by Pressing * 99. DO NOT PRESS * 98 or You Will Lock Yourself Out Of Programming.
Section 3.2: Vista-10/15/20/21IP Programming
To setup the Honeywell Vista 10/15/20 Series panels to output signals to BAT the following configuration options must be addressed: Enter Programming (installer code 8 0 0) Default installer code is 4112. You will see 20 or Installer Code 20 on the keypad display. To advance to a programming field, press * then the field number.
MUST Program:
- *29 (Long Range Radio Output: Enter 1)
- *43 (Primary Subscriber ID. Input 4 digit Account No. from your dealer or set to '0000' if not used.)
The following must be turned on to use the Virtual Keypad option if you have a newer Ademco Vista panel such as Honeywell Ademco Vista 10P / Vista 15P / Vista 20P / Vista 20PS / Vista 20PCN / Vista 21iP
-
*193 Optional: Keypad 20: Enter “10” (Used for Remote Keypad Services)
- *41 (Primary Phone No. or Delete if not in use by entering *.)
- *42 (Secondary Phone No. or Delete if not in use by entering *.)
- *50 (Dialer Delay enter 0 to turn Off)
- *54 (Dynamic Signaling Enter "0" for Redundant Reporting.)
- *55 (Dynamic Signal Priority Enter "1" for LRR output first.)
- *60 Optional: Trouble Report Code
- *61 Optional: Bypass Report Code
- *62 Optional: AC Loss Report Code
- *63 Optional: Low Bat. Report Code
- *64 Optional: Test Report Code
- *65 Optional: Open Report Code
- *66 Optional: Away/Stay Report Code
- *67 Optional: RF Low Bat. Report Code
- *68 Optional: Cancel Report Code
- *70 Optional: Alarm Restore Report Code
- *71 Optional: Trouble Restore Report Code
- *72 Optional: Bypass Restore Report Code
- *73 Optional: AC Restore Report Code
- *74 Optional: LOW Bat. Restore Report Code
- *75 Optional: RF Bat. Restore Report Code
- *76 Optional: TEST Restore Report Code
*Note Most Customers find *65 and *66 great value when used in conjunction
with the Virtual Monitoring notification alerts.
When Done, Exit Programming by Pressing * 99. DO NOT PRESS * 98 or You Will Lock Yourself Out Of Programming.
-
*32 (Primary Subscriber ID)
-
*45 (Enter: 1 for Ademco Contact ID)
-
*56 (Enter: 0 No delay for redundant reports)
-
*57 (Enter: 0 for dialer if applicable)
-
*58 Enable reporting for signals to send to LRR
-
*59 Second radio reporting.
-
1*34(Enter: 0 for dialer if applicable)
-
*93 (Enter Menu Mode Programming)
-
Zone Prog - Enter 0
-
ExpertMode - Enter 0
-
Alpha Prog - Enter 0
-
Device Prog - Enter 1
Select address 20 - Set Device Type as 01 (Alpha Keypad)
if asked for AUI select no. -
Selecting Device Address 00 exits program menu.
Section 3.4: DSC PowerSeries Programming
To configure the DSC PowerSeries (PC1616/PC1832/PC1864/PC5020) Panels to output signals to Virtual Monitoring's network systems the following configuration sections must be addressed:- SECTION 015: SET 7 OFF (Turns Off Phone Line Supervision)
- SECTION 301: SET 'DCAAFFFFFFFFF
- For Non Alph keypads you would enter section 301 and type *3116#
- SECTION 350: SET 04/04 for SiaFSK
- SECTION 351: Alarm/Restore Call Directions (Option 1)
- SECTION 359: Tamper/Restore Call Directions (Option 1)
- SECTION 367: Open/Closing Call Directions (Option 1)
- SECTION 375: System Maintenance Call Directions (Option 1)
- SECTION 376: System Test Transmissions Directions (Option 1)
- SECTION 381: SET Auto SIA Active (by Disabling Option 3)
- SECTION 382: SET PC-LINK ACTIVE (Option 5)
*Note Most Customers find [351] & [367] great value when used in conjunction with the Virtual Monitoring notification alerts.
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Chapter 4: Customer Registration
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Section 4.1 Pre Registration
Pre-Registration is when Virtual Monitoring creates a username/password for you prior installing the transmitter. Durring this process the BAT is tied to the User login and no Auto Registration is possible. Virtual Monitoring then provides you with the initial username/password credentials needed to gain access to your account.
Section 4.2 Auto Registration Process
The End-User Auto Registration process is simply a fast track way for the customer to instantly begin using the rich features of a BAT. After BAT is wired and connected to the internet simply visit Virtual Monitoring's website, click Login leaving username and password blank and then click "new registration".
The next screen that appears will show status of matching your new BAT with your current internet connection.
If the BAT detection process is successful, you may advance to the next screen where you can begin the customer registration process.
Once you have completed the user registration process you may setup notification preferences and access other rich features instantly!
In the unlikely event that there is an error in the detection process it could be for a few reasons. The example error below shows that the BAT detected on your internet connection is already registered - This could happen if Virtual Monitoring has already setup an Account for you a head of time.
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