VM101 Installation Guide

Virtual Monitoring's End-User Installation Guide a resource to leveraging VM101 BAT technology into your hands. The follow is a step by step guide to installing, trouble shooting, and new customer registration processes.

Table of Contents

Download Insert that comes with VM101
Download Insert that comes with VM101W
Chapter 1: Overview
Chapter 2: Installation
Chapter 3: Panel Configuration Settings
Chapter 4: Customer Registration
- Section 4.1 Auto Registration Process
Trouble Shooting Tips

Chapter 1: Overview

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My Virtual Monitoring is a Common Carrier providing alarm monitoring signal distribution. My Virtual Monitoring’s Broadband Alarm Transmitter (BAT) connects a Honeywell Vista®, the DSC PowerSeries and GE NX alarm panel to your monitoring station via broadband Internet using Virtual Monitoring’s signal control systems located in a Private Network Access Point (P-NAP). BAT signals can then be sent in Contact ID or SIA/FSK Databurst format to your central monitoring station, and other signals can be retransmitted directly to you, by automatic means, such as voice call, text messaging, and/or email.

You choose the destination of each type of signal. Alarm, supervisory, trouble, Open/Close, and other signals can be routed to the central station, or directly to your customer, or both. Installation made easy. Just attach 12 VDC power, and connect the BAT to the control’s keypad terminals. Plug in the RJ45 Jack to a Broadband connection, and the installation is complete. Enroll the BAT on My Virtual Monitoring’s website, and then you will start to receive signals.

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Chapter 2: Installation

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Section 2.1: Honeywell Vista

An Ideal Mounting place for BAT is inside the destruction proof box close to the control panel. Mounting of BAT using the supplied double-sided tape should be on a clean dust & oil free surface.

Connect the data in/data out terminals and voltage input terminals of the BAT to the control's keypad connection points. Connect the BAT to network hub and or muli-port router via RJ45 or wirelessly. An Ideal Mounting place for BAT is inside the destruction proof box close to the control panel. Mounting of BAT using the supplied double-sided tape should be on a clean dust & oil free surface.

Section 2.2: DSC PowerSeries

Connecting BAT to a DSC PowerSeries panel is similar to Honeywell Vista Control panels however the wiring is different. Please observe the figure below. In addition to the keypad bus, make the connection to the PC-Link header From the Control Board to BAT. The PC-Link Header is located on the middle right hand side of the control board. Plug the cable in so the red wire of the molex connector is on the left side, black wire on the right.

Section 2.3 GE NX Panels

An Ideal Mounting place for BAT is inside the destruction proof box close to the control panel. Mounting of BAT using the supplied double-sided tape should be on a clean dust & oil free surface

Connect the RX data terminal and voltage input terminals of the BAT to the control's keypad connection points. Connect the BAT to network hub and or muli-port router via RJ45 or wirelessly. . The VM101 Cannot be used with NX-591 or NX-592

Chapter 3: Panel Configuration Settings

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Section 3.1: Vista-10/15/20/21IP Programming

To setup the Honeywell Vista 10/15/20 Series panels to output signals to BAT the following configuration options must be addressed: Enter Programming (installer code 8 0 0) Default installer code is 4112. You will see 20 or Installer Code 20 on the keypad display. To advance to a programming field, press * then the field number.

MUST Program:

*29 (Long Range Radio or IP/GSM Output: Enter 1**)
*43 (Primary Subscriber ID. Input 4 digit Account No. from your dealer or set to 0000* if not used.)

The following must be turned on to use the Virtual Keypad option if you have a newer Ademco Vista panel such as Honeywell Ademco Vista 10P / Vista 15P / Vista 20P / Vista 20PS / Vista 20PCN / Vista 21iP

*193 Keypad 20: Enter “10” (Used for Remote Keypad Services)

The Primary and Secondary Telephone Numbers only needs to be programmed if you are sending reports via a Standard Phone line (NOT VOIP) to a Central Station in Conjunction with the BAT Notification Services.

*41 (Primary Phone No. or Delete if not in use by entering *.)
*42 (Secondary Phone No. or Delete if not in use by entering *.)
*50 (Dialer Delay enter 0 to turn Off)
*54 (Dynamic Signaling Enter "0" for Redundant Reporting.)
*55 (Dynamic Signal Priority Enter "1" for LRR output first.)
*84 Optional: Enter 0 To Turn OFF Auto Stay (If not set to 0 then when you arm the system to Away from the virtual keypad the panel will arm to the Stay mode because it does not see a door open and close to tell the system someone left.)

The following are optional report fields that can be turned on by entering “11” in each of the fields until you hear three beeps to have them report.

*60 Optional: Trouble Report Code
*61 Optional: Bypass Report Code
*62 Optional: AC Loss Report Code
*63 Optional: Low Bat. Report Code
*64 Optional: Test Report Code
*65 Optional: Open Report Code
*66 Optional: Away/Stay Report Code
*67 Optional: RF Low Bat. Report Code
*68 Optional: Cancel Report Code

*Note Most Customers find *65 and *66 great value when used in conjunction with the Virtual Monitoring notification alerts.

When Done, Exit Programming by Pressing * 99. DO NOT PRESS * 98 or You Will Lock Yourself Out Of Programming.

Section 3.2: Vista-128/250 Programming

To setup the Honeywell Vista 128/250 Series panels to output signals to Virtual Monitoring's network systems the following configuration options must be addressed:

*32 (Primary Subscriber ID)
*45 (Enter: 1 for Ademco Contact ID)
*56 (Enter: 0 No delay for redundant reports)
*57 (Enter: 0 for dialer if applicable)
*58 Enable reporting for signals to send to LRR
*59 Second radio reporting.
1*34(Enter: 0 for dialer if applicable)
#93 (Enter Menu Mode Programming)
- Zone Prog - Enter 0
- ExpertMode - Enter 0
- Alpha Prog - Enter 0
- Report Code Programming - Enter 1 then turn on each report you want to send by entering 11 for each report type you want to send.
- Device Prog - Enter 1
Select address 03 - Set Device Type as 06 (Long Range Radio)
Select address 20 - Set Device Type as 01 (Alpha Keypad)
if asked for AUI select no.

Selecting Device Address 00 exits program menu. Then press *99 to exit programming.

Section 3.3: DSC PowerSeries Programming

To configure the DSC PowerSeries (PC1616/PC1832/PC1864/PC5020) Panels to output signals to Virtual Monitoring's network systems the following configuration sections must be addressed:

SECTION 015: SET 7 OFF (Turns Off Phone Line Supervision)
SECTION 301: SET 'DCAAFFFFFFFFF
- For Non Alph keypads you would enter section 301 and type *3116#
SECTION 350: SET 04/04 for SiaFSK
SECTION 351: Alarm/Restore Call Directions (Option 1)
SECTION 359: Tamper/Restore Call Directions (Option 1)
SECTION 367: Open/Closing Call Directions (Option 1)
SECTION 381: SET Auto SIA Active (by Disabling Option 3) Make sure 5 and 6 are ON
SECTION 382: SET PC-LINK ACTIVE (Option 5)

*Note Most Customers find [351] & [367] great value when used in conjunction with the Virtual Monitoring notification alerts.

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Section 3.4: GE NX Programming

As with other Networx devices, The VM101 registers itself automatically as a keypad and a communications device when you exit programming on the panel as 240 and 76 respectively. The VM101 Cannot be used with NX-591 or NX-592

If your not using a phone-line and only using the VM101 to communicate with our server then the following needs to be changed.

Device 0, Location 0: Enter “14” (No Phone Number)
Device 0, Location 1: Enter Account Number (0000)
Device 0, Location 2: Enter 0
Device 0, Location 37 Segment 1: Disable Options 1,2
Device 0, Location 37 Segment 3: Disable Options 6
Device 0, Location 39 Segment 1: Disable Options 1,2
Device 0, Location 40 Segment 5: Enter 0

Chapter 4: Customer Registration

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Section 4.1 Registration Process

Please Click Here and fill out the form and we will Register your account and email you when it is done.

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